SVP Operations

New
BrazilFull-TimeVp
Salary not disclosed
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Job Details

Languages
English, Spanish
Experience
15+ years
Required Skills
Project ManagementCross-functional Team LeadershipOperations ManagementStakeholder management

Requirements

  • 15+ years of experience in operations, production, venue management, touring, or live events across Latin American markets.
  • Strong understanding of concert operations and live event production workflows.
  • Proven experience leading large-scale, multi-country operational initiatives.
  • Bilingual proficiency in English and Spanish.
  • Strong interpersonal, communication, and stakeholder management skills.
  • Ability to manage multiple priorities with strong organizational discipline and attention to detail.
  • Experience working in decentralized or matrixed international organizations.
  • Ability to provide clear, concise recommendations to executive leadership under pressure.
  • Willingness to travel extensively across the region.
  • Strong problem-solving mindset and adaptability in high-pressure environments.

Responsibilities

  • Lead end-to-end operational execution for concerts and live events across the LATAM region, ensuring consistency, safety, and high-quality delivery.
  • Translate regional strategic objectives into clear operational roadmaps and ensure alignment across local offices and business units.
  • Establish governance frameworks, operational standards, and process improvements to support scalability and efficiency.
  • Partner with local promoters and production teams to resolve operational challenges and optimize event execution.
  • Serve as the main liaison between internal departments (marketing, ticketing, sponsorship, HR, talent) to streamline cross-functional collaboration.
  • Oversee regional communication flows, ensuring transparency of risks, issues, and recommendations to senior leadership.
  • Drive continuous improvement initiatives focused on operational excellence, compliance, and fan experience quality.
  • Ensure adherence to global safety standards and local regulatory requirements across all markets.
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