Customer Service Agent
New
J
Jerry.aiFintech Insurance
Atlanta, Georgia; Richmond, Virginia; Miami, Florida; Austin, Texas; Las Vegas, Nevada; Salt Lake City, Utah; Scottsdale, ArizonaFull-TimeMiddle
Salary19 - 21 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Customer service
Requirements
- 2+ years of experience working in a call center environment
- Ability to multitask and manage multiple competing priorities
- Passion for helping others
- Ability to obtain a P&C license within 60 days of starting
Responsibilities
- Respond to inbound calls from existing customers
- Process service requests such as adding/removing vehicles and drivers
- Add lienholder information
- Send policy documents
- Answer questions regarding policy details
- Help customers with questions regarding existing insurance policies
- Work to retain policyholders by finding solutions for customers at risk of cancellation
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