Senior Technical Account Manager

New
United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Required Skills
KubernetesCI/CD

Requirements

  • Customer-facing technical experience in roles such as Technical Account Manager, Solutions Architect, or Sales Engineer
  • Strong hands-on experience with Kubernetes in production environments
  • Solid understanding of DevSecOps practices, CI/CD pipelines, and modern software delivery workflows
  • Proven ability to lead technical discussions and influence platform adoption decisions
  • Experience working in federal, DoD, or other regulated environments is strongly preferred
  • Excellent communication skills with the ability to simplify complex technical topics for diverse audiences
  • Strong problem-solving skills and ability to work across engineering and customer teams effectively

Responsibilities

  • Lead technical engagement with enterprise customers, acting as a trusted advisor for Kubernetes and DevSecOps adoption
  • Guide architecture decisions and platform integration strategies within complex, regulated environments
  • Support customers in building, deploying, and scaling Kubernetes-based infrastructure and CI/CD pipelines
  • Translate complex technical concepts into clear recommendations for both technical and non-technical stakeholders
  • Collaborate with engineering, product, and security teams to resolve issues and optimize platform performance
  • Drive customer success by ensuring solutions are secure, scalable, and aligned with operational best practices
  • Participate in technical workshops, design reviews, and ongoing account strategy discussions
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