Director of Client Services
New
USFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 8+ years
- Required Skills
- StrategyFinancial ManagementAccount ManagementStakeholder management
Requirements
- 8+ years of experience in consulting, professional services, or enterprise technology delivery roles
- Proven track record of growing accounts through delivery excellence and relationship management
- Strong executive presence with the ability to influence and engage VP- and C-level stakeholders
- Experience managing complex delivery teams, financials, contracts, and operational account structures
- Ability to operate in fast-paced, lean, and ambiguous environments while maintaining strong execution discipline
- Strong communication skills with the ability to align technical and non-technical stakeholders
- Hands-on leadership style with a willingness to engage directly in delivery challenges
Responsibilities
- Own delivery across large-scale consulting and technology engagements from initiation through execution and long-term account expansion
- Serve as the primary client-facing leader, building and maintaining trusted relationships with senior executive stakeholders
- Identify, manage, and mitigate delivery risks while ensuring alignment on scope, timelines, and outcomes
- Develop and execute account growth strategies that align client objectives with organizational goals
- Drive account expansion by uncovering new opportunities through strong delivery performance and relationship development
- Oversee account operations including forecasting, staffing, contracts, SOWs, procurement, and invoicing
- Coach and guide delivery teams to ensure alignment, accountability, and high performance
- Act as the bridge between technical teams and business stakeholders to translate strategy into successful execution
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