Calibration Services Coordinator
New
United States, Monday through Friday, 7:00 AM to 4:00 PM Central TimeFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceDocumentationCRM
Requirements
- Availability to work Monday through Friday, 7:00 AM to 4:00 PM Central Time
- Strong written and verbal communication skills
- High attention to detail and accuracy when managing documents and records
- Comfort handling recurring tasks such as quoting, scheduling, and customer coordination
- Ability to work cross-functionally with technical, quality, and operations teams
- Experience in coordination, scheduling, quoting, or client support roles
- Background in corporate or operational environments with structured workflows
- Experience working in service-based or operations-heavy teams
Responsibilities
- Prepare and issue quotes for on-site and ship-to-lab calibration services with speed and precision
- Respond to customer inquiries related to quotes, service status, turnaround times, and service capabilities
- Perform contract reviews by cross-checking quotes, internal records, and customer purchase orders
- Schedule on-site calibration services and maintain accurate job details in the team calendar
- Enter, update, and maintain calibration job information within internal systems
- Coordinate closely with the Technical Manager and QAQC Manager to align schedules and scope with operational capacity
- Partner with QAQC and Shipping/Receiving teams to support smooth execution of services
- Follow up with customers after service completion to confirm satisfaction and address open items
- Generate and distribute QAQC recall reports to support timely re-calibration and proactive client communication
- Assist with internal documentation, job tracking, and resolution of discrepancies as they arise
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