E-Commerce Virtual Assistant
New
United StatesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Data AnalysisShopifyWordPressCustomer supportGoogle Workspace
Requirements
- Understand e-commerce KPIs for each channel.
- Ability to work independently and propose solutions.
- Strong attention to detail and organizational skills.
- Familiarity with e-commerce platforms like Amazon Seller Central, Shopify, and WordPress.
- Highly comfortable using tools such as Google Workspace, Monday.com, and GoParrot.
Responsibilities
- Develop a differentiated product strategy for DTC, Amazon, and other retail marketplaces.
- Manage and optimize product listings on SlimeKitchen.com and Amazon.
- Ensure product details such as images, descriptions, SKUs, and pricing are accurate and aligned.
- Monitor and respond to customer inquiries on e-commerce platforms.
- Process customer requests, returns, and refunds following company guidelines.
- Generate and compile weekly sales reports via platforms like GoParrot, Square, and Amazon Seller Central.
- Track product availability and flag low-stock items.
- Interpret data to make strategic business decisions.
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