Business Systems Administrator
T
TextUsBusiness Communication
U.S. remote firstFull-TimeMiddle
Salary70,000 - 85,000 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- ETLSalesforceReportingCRMHubSpotNetSuite
Requirements
- 3+ years of experience managing Salesforce
- Hands-on Salesforce administration experience
- Ability to work cross-functionally to derive meaningful insights
- Ability to think outside of the box and problem solve
- Entry-level proficiency or working knowledge of NetSuite ERP
- Working knowledge of ETL/integration tools such as Celigo
- Willingness to learn new systems
Responsibilities
- Partner closely with internal teams to optimize and implement best practices across our information systems processes
- Manage internal enablement for education/re-education of Salesforce and other sales-supporting software
- Manage onboarding and offboarding team members
- Monitor Salesforce data quality and cleanup as necessary to ensure data integrity
- Manage Sales, Marketing, and Customer Success Daily and Monthly Dashboards within Salesforce
- Manage internal requests for new functionality and troubleshooting reports of bugs within owned systems
- Manage scheduled and ad-hoc reporting of account and opportunity lists, funnel and pipeline reporting, and other success metrics
- Manage internal wiki with documentation and updates for our GMT process and support documentation
- Work in partnership with Marketing and the go-to-market team to optimize processes within HubSpot and its integrations
- Support and administer ERP systems (NetSuite preferred) and ETL/integration tools (e.g., Celigo) to ensure seamless data flow
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