Patient Scheduling & Referral Coordinator
W
Winning AssistantsHealthcare
Philippines, 9:00 AM - 5:00 PM Eastern Daylight Time, Monday - FridayFull-TimeMiddle
Salary5 - 7 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- At least 1 year of experience
- Required Skills
- Customer serviceData entry
Requirements
- At least 1 year of experience as a Medical Virtual Assistant, Medical Receptionist, or Healthcare Administrator
- Clinical or medical background highly preferred
- Experience using Practice Fusion EMR strongly preferred
- Knowledge of medical terminology, insurance verification, and referrals
- Familiarity with medical billing and coding processes
- Strong phone communication and customer service skills
- Proficient in speaking and writing English very clearly
- Reliable laptop or desktop computer
- High-speed internet connection (minimum 10 Mbps)
- Noise-canceling headset and webcam
Responsibilities
- Answer incoming patient calls professionally and promptly
- Return missed calls and voicemails in a timely manner
- Schedule, confirm, and reschedule patient appointments
- Manage provider calendars efficiently
- Process incoming and outgoing patient referrals
- Verify patient insurance eligibility and benefits
- Assist with medical billing tasks and claim processing
- Maintain accurate patient records in Practice Fusion
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