Project Consultant
Remote (UK)Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years of experience contributing to customer implementations or projects in a SaaS or higher education context
- Required Skills
- Project ManagementAnalytical SkillsSaaS
Requirements
- 2+ years of experience contributing to customer implementations or projects in a SaaS or higher education context
- Proven ability to build trusted partner relationships with customers and internal stakeholders
- Strong oral and written communication skills
- Experience presenting to senior audiences
- Excellent problem-solving, issue management, and analytical skills
- Ability to prioritize and manage multiple projects in a fast-paced environment
- Detail-oriented with strong documentation and follow-through skills
- Technologically curious, with the ability to quickly learn new tools and systems
Responsibilities
- Delivering product training to customers
- Assist customers in an Outsourced Resource role, helping with day to day operations
- Assist StarRez Project Managers or Senior Consultants on larger projects
- Provide resolution to project, implementation or customer issues
- Follow proper escalation procedures
- Create project documentation and procedures
- Testing of products, tools or components
- Create/update documentation for customers and internal purposes
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