Technical Support Consultant

New
SlovakiaFull-TimeEntry
Salary not disclosed
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Job Details

Languages
English
Experience
At least 6 months experience in customer support is a must
Required Skills
TroubleshootingTechnical supportCustomer supportZendesk

Requirements

  • Excellent English communication skills (C1 for both spoken and written)
  • Experience using Zendesk
  • Basic troubleshooting skills
  • At least 6 months experience in customer support

Responsibilities

  • Provide first-line support to customers via chat, calls and emails
  • Troubleshoot basic technical issues
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