Account Management Team Lead
W
WeTravelTravel SaaS
Candidates who have the full legal right to work in a LATAM countryFull-TimeManager
Salary$37K - $46K; $37K – $46K • Offers Commission
Apply NowOpens the employer's application page
Job Details
- Languages
- English, Spanish
- Experience
- 2-3+ years
- Required Skills
- Project ManagementData AnalysisCommunication SkillsAccount ManagementSaaS
Requirements
- 2-3+ years of experience in an Account Management lead or managerial role
- Demonstrated track record of consistently hitting 100% of targets
- Strong customer service and communication skills
- Proven ability to manage large account portfolios
- Leadership experience and interest in developing others
- Solid project management skills
- Fluency in English and Spanish
Responsibilities
- Manage a focused portfolio of larger clients, driving year-over-year Net Gross Payment Revenue growth of 120%+
- Lead, mentor, and develop a team of up to 4+ Account Managers
- Serve as the primary point of escalation for both internal teams and external clients
- Deliver exceptional customer service
- Partner cross-functionally with internal teams
- Lead product trainings and AM team meetings
- Generate and analyze reports on team performance, account metrics, and KPIs
View Full Description & ApplyYou'll be redirected to the employer's site
