Data Analyst - Retail Billing
New
I
InivosEnterprise Solutions
Colombo, Western Province, Sri Lanka, Australian hours when requiredFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- A minimum of 5 years
- Required Skills
- SQLMicrosoft ExcelReportingData management
Requirements
- Bachelors degree/ HND in a relevant field.
- A minimum of 5 years’ proven analysis experience in a similar role.
- Advanced Excel skills.
- Data management capabilities.
- Intermediate knowledge of databases and SQL queries.
- Experience in utility billing and auditing.
- Outstanding presentation, negotiation and influencing skills.
- Exceptional attention-to-detail.
- Ability to work autonomously.
- Flexibility to work on Australian hours when required.
Responsibilities
- Ensure overnight bill runs are accurately completed, with invoices analyzed and distributed, and any exceptions identified and resolved.
- Ensure customer enquiries are resolved promptly with effective solutions.
- Ensure all Meter Data processes are correctly followed and anomalies resolved.
- Ensure payment and market transfer processes are managed in compliance with standards.
- Manage Life Support and market compliance processes.
- Examine and process network invoices.
- Create, review, and update process documentation and mapping.
- Coordinate with internal and external teams and serve as a subject matter expert.
- Prepare daily reports on client portfolio billing data.
- Implement proactive data solutions for accuracy and efficiency.
- Support settlement reconciliation activities.
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