Claims & Customer Service Agent
New
G
getolo GmbHInsurTech
GermanyFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Time ManagementCustomer support
Requirements
- Experience in customer support or claims management
- Ideally previous experience in a medical or insurance-related environment
- Professional, friendly, and clear communication style
- Strong empathy
- Structured and independent working method
- Good time management skills
Responsibilities
- Process inquiries and performance cases from customers
- Interact with customers via inbound/outbound phone, email, and chat
- Collaborate with experienced colleagues and managers
- Optimize and automate internal processes
- Contribute ideas to enhance customer experience
- Achieve team-based daily and monthly targets
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