Syndigo

Syndigo enables commerce by supporting the efficient transfer of product information through its network of brands and their customers.

501-1000 employees
Founded 1979
E-Commerce
Private Company

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions3

Remote - Germany; Remote - UK. This is a remote position for candidates located in the UK or Germany onlyFull-TimeB2B SaaSPosted
  • Own and drive GRR and NRR across the Brands customer base.
  • Establish clear renewal readiness and risk management frameworks.
  • Proactively identify churn and downsell risks and lead mitigation plans.
  • Build and scale the customer advocacy programme.
  • Lead, coach, and develop Customer Success Managers.
  • Partner closely with Sales, Product, and Support to ensure a seamless customer experience.
  • Deliver executive-level reporting on retention, expansion, and account health.
Stakeholder management
Showing 1 of 3 positions

About Syndigo

Syndigo pioneers the efficient transfer of product information, connecting 12,000+ global brands with 1,750+ retailers. You will work on an integrated platform, the Content Experience Hub, empowering clients to manage and syndicate product content. We solve a critical commerce challenge by ensuring rich, accurate product data reaches consumers.

How We Work

You will join a team that values innovation, authenticity, and collaboration. We emphasize accountability and creative problem-solving. Our approach includes weekly quiet hours for focused work. We promote diversity, equity, and inclusion, believing it drives new ideas and approaches. We offer hybrid roles in hub locations and remote opportunities based on business needs.

Engineering at Syndigo

You will build and scale production-grade machine learning systems that power a high-growth SaaS platform. These systems support real-time decisioning and predictive analytics. You will take models from experimentation to real-world impact, handling massive datasets. Your work will ensure reliable, observable, and performant ML solutions in a multi-tenant SaaS environment.

Why Join Us

  • Drive real-world impact by deploying machine learning models that handle 1,000+ requests per second.
  • Contribute to a platform that connects thousands of global brands with major retailers.
  • Work on challenging problems in a multi-tenant SaaS environment, using Python, PyTorch, and TensorFlow.
  • Join a company that values diversity, equity, and inclusion, fostering an environment for new ideas.
  • Benefit from leadership development programs and dedicated quiet hours for focused work.

Benefits & Perks

  • Generous paid time off, including parental/adoption leave and grandparent leave.
  • Comprehensive healthcare coverage and mental health support.
  • 401(K) matching plan and life insurance.
  • Wellness programs and pet insurance.
  • Summer Fridays, tuition reimbursement, and referral bonuses.

Tech Stack

paymentmobilecmsframeworkwidgets

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