Software Engineer III/Senior, AI Gateway

New
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ngrok Inc.Cloud Networking
This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco.Full-TimeSenior
Salary165,600 - 247,500 USD per year
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Job Details

Required Skills
AWSJavaKubernetesC++GoPostgresRust

Requirements

  • Statically typed, compiled language experience (Go, Rust, C++, Java).
  • Experience working with AI/LLMs.
  • Experience with API gateways and product-level opinions.
  • Experience with usage limits, quotas, or billing-adjacent systems.
  • Experience with customer-facing observability tools.
  • Deep understanding of system design and edge-case handling.
  • Commitment to developer experience and thoughtful abstractions.

Responsibilities

  • Build and evolve AI-aware gateway components for real-time traffic handling.
  • Design and implement AI Gateway Traffic Policy Objects including rate limits, usage caps, and access rules.
  • Maintain systems for accurately measuring AI usage, including requests and token consumption.
  • Develop observability tools to make AI behavior transparent and explainable.
  • Design AI-specific gateway abstractions that hide provider complexity.
  • Collaborate with Gateway, Customer Data, and Platform teams to ensure production reliability.
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165,600 - 247,500 USD per year
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