- Build and improve the systems engineers use to develop, test, deploy, and operate ngrok.
- Automate operational workflows and build systems that scale under production load.
- Improve reliability and engineering productivity through tooling and smoother workflows.
- Contribute to builder tools, deployment systems, CI/CD infrastructure, and internal abstractions.
- Improve observability, reliability, and incident response processes to help maintain production uptime.
- Mentor teammates and contribute technical direction.
- Help evolve the platform's architecture and operational maturity.
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