- Own end-to-end billing processes across multiple entities and regions, ensuring accurate, timely, and consistent invoicing aligned with contractual terms
- Lead the collections process, proactively managing outstanding invoices, reducing DSO, and serving as the primary point of contact for all billing and payment-related client inquiries
- Optimize billing systems (e.g., NetSuite, Sequence) and workflows to improve efficiency, reduce errors, and build scalable processes that support company growth
- Ensure all invoicing complies with local tax regulations and fiscal requirements across jurisdictions, balancing standardization with country-specific requirements
- Identify and resolve billing discrepancies proactively, partnering with Finance, Sales, and Customer Success to address disputes efficiently and maintain client trust
- Collaborate closely with Finance, Sales, Customer Success, and Legal teams to ensure accurate billing, contract alignment, and smooth revenue operations
- Provide clear visibility into billing performance, collections status, and potential risks, enabling stronger financial decision-making and operational planning
NetSuite