Implementation Specialist MAT
New
United StatesFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 1–2 years of experience in EMR implementation or client-facing SaaS implementation roles, or 2+ years in broader SaaS delivery environments
- Required Skills
- Project ManagementSalesforceJira
Requirements
- 1–2 years of experience in EMR implementation or client-facing SaaS implementation roles, or 2+ years in broader SaaS delivery environments
- Direct experience or strong familiarity with behavioral health, substance use disorder, or MAT/OTP clinical workflows
- Solid understanding of MAT processes including patient intake, induction, dosing, medication management, and discharge planning
- Strong communication skills with confidence leading client meetings and training sessions
- Ability to manage multiple implementations and deadlines in a fast-paced, structured environment
- Experience with project tracking and CRM tools such as Jira, Salesforce, or similar platforms
- Strong organizational skills and attention to detail in documentation and project execution
- Willingness to travel up to 50% as required
Responsibilities
- Support discovery sessions with MAT/OTP clinics to understand workflows including intake, induction, dosing, medication management, and discharge processes
- Configure the EMR system based on MAT-specific requirements, ensuring accurate setup of clinical and operational workflows
- Validate client data for completeness and accuracy prior to system configuration and go-live readiness
- Deliver engaging, hands-on training sessions to clinic staff, ensuring strong adoption and confident system usage
- Adjust training approach based on user needs, ensuring comprehension and operational readiness before go-live
- Maintain detailed project documentation including status updates, risks, decisions, and next steps across multiple implementations
- Track and manage tasks across concurrent projects while escalating issues and blockers in a timely manner
- Support go-live activities and early adoption phases to ensure smooth operational transition
View Full Description & ApplyYou'll be redirected to the employer's site
