Director of Product and Technology Operations
New
Fully remote work environment across the United States.Full-TimeDirector
Salary not disclosed
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Job Details
- Experience
- Minimum of 7 years of experience
- Required Skills
- AgileFigmaJiraProduct OperationsStakeholder managementConfluenceSaaS
Requirements
- Minimum of 7 years of experience in product operations, technology operations, technical program management, or software product management roles.
- Proven experience working within B2B SaaS, enterprise software, or high-growth technology organizations.
- Demonstrated success scaling product and engineering operations within rapidly growing or complex technical environments.
- Strong understanding of software development lifecycles, Agile methodologies, and operational best practices across product and engineering teams.
- Experience managing operational tooling ecosystems such as Jira, Confluence, Miro, Figma, and similar collaboration or workflow platforms.
- Ability to design and implement scalable operational processes, governance frameworks, and performance measurement systems.
- Strong analytical and business intelligence skills with experience building operational dashboards and KPI reporting structures.
- Excellent cross-functional collaboration and stakeholder management skills across technical and non-technical teams.
- Strong communication and presentation abilities with the capability to simplify complex technical concepts for executive audiences.
- Experience leading organizational change, improving team alignment, and reducing operational friction in fast-paced environments.
Responsibilities
- Define, implement, and scale operational frameworks and standard operating procedures across the product development and technology lifecycle.
- Drive process optimization initiatives to improve efficiency, collaboration, and scalability across Product, Engineering, Design, QA, and commercial teams.
- Establish and manage Agile, Scrum, or Kanban methodologies to align engineering execution with product strategy and roadmap priorities.
- Own and optimize the internal product and technology tooling ecosystem, including collaboration, planning, documentation, and workflow management platforms.
- Develop governance standards to ensure consistent documentation practices, accurate roadmap visibility, and well-maintained engineering backlogs.
- Manage vendor relationships, software licensing, and operational budgets related to development and collaboration tools.
- Build and monitor key performance indicators (KPIs) and operational metrics related to organizational health, product delivery, release quality, adoption, and team performance.
- Create and maintain dashboards and reporting systems that provide leadership teams with real-time operational insights and resource visibility.
- Lead operational planning cadences including quarterly business reviews, roadmap alignment sessions, strategic planning cycles, and launch readiness activities.
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