Senior Fraud Investigator - Financial Products
S
Super.comFintech
Location: Canada; Secondary Locations: United StatesFull-TimeSenior
Salary$79K - $120K; $79K – $120K • Multiple Ranges; USA: $79K – $120K; CAN - Tier 1: CA$93K – CA$119K; CAN - Tier 2: CA$89K – CA$114K
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Job Details
- Experience
- 3+ years
- Required Skills
- SQLMicrosoft Power BITableauRisk ManagementLooker
Requirements
- 3+ years of relevant experience in fraud operations or financial crime investigations.
- Strong knowledge of fraud prevention concepts and operational risk controls.
- Experience with KYC and identity verification workflows.
- Ability to investigate complex cases with good judgment and attention to detail.
- Strong written and verbal communication skills.
- Ability to operate effectively in a fast-moving, cross-functional environment.
- Exposure to SQL or BI tools is a plus.
- Familiarity with card, deposit account, or cash advance products is a plus.
- Relevant certifications such as CFE or CPFPP are a plus.
Responsibilities
- Execute operational risk and fraud review workflows across financial products.
- Perform manual investigations into suspicious behavior, identity-related risk, and chargeback abuse.
- Monitor fraud, KYC, and operational dashboards to identify trends and threats.
- Support development and refinement of operational procedures and controls.
- Partner with Product, Engineering, Data, Compliance, and vendors to improve controls.
- Define and improve risk reporting and KPIs for leadership.
- Identify root causes behind fraud loss and recommend process improvements.
- Support escalation handling and response frameworks.
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