Senior Fraud Investigator - Financial Products
New
United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- SQLMicrosoft Power BITableauRisk ManagementLooker
Requirements
- 3+ years of experience in fraud operations, financial crime investigations, payment fraud, KYC, trust and safety, or related risk functions within fintech, ecommerce, or financial services environments.
- Strong understanding of fraud prevention methodologies, operational risk controls, and identity verification processes.
- Proven ability to investigate complex fraud cases with strong analytical thinking, attention to detail, and sound judgment.
- Excellent communication skills with the ability to clearly explain risk decisions and collaborate effectively across teams.
- Comfortable operating in fast-paced, ambiguous, and cross-functional environments with shifting priorities.
- Familiarity with fraud prevention platforms, identity verification tools, or operational risk systems is a plus.
- Exposure to SQL, BI tools (Looker, Tableau, Power BI), or analytics-driven fraud investigations is advantageous.
- Knowledge of card products, deposit accounts, cash advance products, or related financial product risks is preferred.
- Relevant certifications such as CFE, CPFPP, or similar credentials are considered a plus.
Responsibilities
- Conduct investigations into suspicious activities, including identity fraud, payment fraud, account misuse, dispute abuse, and operational risk events across financial products.
- Execute fraud review workflows related to customer onboarding, KYC verification, account monitoring, and escalation handling.
- Monitor fraud and operational dashboards to identify emerging risks, behavioral trends, anomalies, and opportunities for process improvements.
- Collaborate cross-functionally with Product, Engineering, Compliance, Finance, Operations, and external partners to strengthen fraud controls and close operational gaps.
- Support the development and refinement of fraud prevention procedures, operational playbooks, and risk management controls.
- Analyze root causes behind fraud losses or operational failures and recommend scalable improvements to policies, workflows, and tooling.
- Contribute to fraud reporting and KPI tracking by helping improve visibility into operational performance and risk trends.
- Assist with escalation management and incident response processes to ensure timely and effective resolution of fraud-related events.
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