ServiceNow Architect
New
United StatesFull-TimeSenior
Salary107,500 - 204,500 USD per year
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Job Details
- Experience
- 8 years of relevant experience
- Required Skills
- AgileHTMLJavascriptAngularServiceNow
Requirements
- Bachelors degree and 8 years of relevant experience to include experience with full cycle implementation in ServiceNow
- Extensive knowledge on the core ITSM platform, platform security and integrations
- Experience in integrating ServiceNow with third-party software using REST/SOAP
- Experience in Service Portal and building custom widgets using Angular JS
- Experience in implementing and customizing core applications including incident, problem, change, knowledge, configuration management and service catalog
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services)
- Knowledge of key integrations and their mechanisms with HR platforms like Workday
- Knowledge of technical components such as LDAP, SSO, SSL
Responsibilities
- Own and drive L3/L4 production support / enhancements with support/dev team members, business stakeholders, platform team and vendors
- Lead technical aspects of project delivery by collaborating with functional teams, business units, vendors and partners
- Develop POCs and present solution options to senior leadership to help solve complex business problems
- Establish high standards and act as the mentor to the development teams
- Drive release management and change management processes
- Implement process improvements by collaborating with the platform team
- Contribute to roadmaps and accelerate the adoption and maturity of the platform capabilities
- Lead a team geographically dispersed in the US and in India
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