Senior Technical Product Manager, SRE/Cloud

New

VTEXCloud Infrastructure

Location: BrazilFull-TimeSenior

Salary not disclosed

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Job Details

Degree in Software Engineering, Computer Science, or a related field
Previous hands-on experience as a Software Engineer
Strong track record as a Technical Product Manager in platform/infrastructure teams
Deep knowledge of Cloud, SRE, or DevOps environments
Strong ability to connect technical KPIs (MTTR, availability, latency) with business outcomes
Experience with FinOps
Experience with observability tools (e.g., Datadog, Grafana)
Interest in applying AI to improve engineering workflows
Experience in stakeholder management
Fluent English

Define and evolve the strategic vision for our Core Platform, expanding the management of critical resources such as RDS, SQS, and Serverless applications
Lead the vision for Safe Releases, integrating CI/CD, Feature Flags, and AI/ML for predictive analytics, anomaly detection, and automated orchestration
Drive the adoption of AI/ML to improve the software development lifecycle, focusing on automated setup (Golden Paths), documentation, and testing
Define and implement a "System Maturity" model to help engineering teams prioritize non-functional initiatives
Redefine the FinOps solution vision to provide visibility into efficiency opportunities and reduce infrastructure cost-per-order
Collaborate with Customer Excellence teams to translate internal observability metrics into external health dashboards
Actively participate in the Incident Lifecycle Program, using incidents as a source of truth to identify reliability gaps
Conduct ongoing discovery to understand developer pain points through interviews and collaboration
Shield engineering teams from unplanned demands, lead Quarterly Business Reviews (QBRs), and align the roadmap with executive leadership

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