Support Associate
New
This is a fully remote position, but all work must be performed from Serbia onlyPart-TimeEntry
Salary not disclosed
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Job Details
- Languages
- English, Serbian
- Required Skills
- MultitaskingCustomer support
Requirements
- Strong and reliable internet connection
- Suitable remote working environment without distractions
- Available to fully participate in the training and onboarding process
- Availability to work 5 days (20 hours) per week across different shift types (morning, evening, weekend)
- Fluent in Serbian
- Professional working proficiency in English
- Ability to learn quickly
- Ability to multitask with ease
Responsibilities
- Assisting customers, courier partners, and venues across multiple countries via live chat and phone
- Helping ensure smooth and efficient delivery operations
- Working closely with the support team and other Wolt teams to continuously improve our service
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