Medical Virtual Assistant (Spanish-English Bilingual)

New

Mexico. Argentina. Colombia. Capital District, Venezuela, Bolivarian Republic of. El Salvador. Venezuela, Bolivarian Republic of, 8:00 AM – 5:00 PM (EDT)Full-TimeMiddle

Salary6 - 8 USD per hour

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Job Details

Languages: Spanish, English
Experience: At least 1 year of experience in medical administration, healthcare support, or a healthcare front desk role

Requirements

At least 1 year of experience in medical administration, healthcare support, or healthcare front desk
Strong experience in handling patient scheduling and inbound calls
Experience collecting patient co-pays and deductibles
Comfortable using EMR/EHR systems
Strong fluency in both English and Spanish
Confident being on camera and engaging patients in real time
Proficiency in WebPT and Optimum (preferred)
Reliable laptop or desktop computer
High-speed internet connection (minimum 15 Mbps)
Noise-canceling headset and webcam
Ability to submit NBI/Local Police background check

Responsibilities

Greet patients virtually and assist with check-in process
Conduct face-to-face patient interactions via tablet
Collect patient co-pays and deductibles
Answer inbound phone calls and respond to patient inquiries
Schedule, confirm, and manage patient appointments
Perform patient communication and follow-ups
Maintain accurate patient data in management system
Use EMR/EHR systems
Remain present in a virtual video conference room with camera on during shift

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6 - 8 USD per hour

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