Care Coordinator
New
M
Maximus Health, Inc.Telehealth
Position is Remote (US/Canada)Full-TimeMiddle
Salary18 - 20 USD per hour
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Job Details
- Experience
- 1–3 years of experience in a care coordinator, healthcare administration, or telehealth support role
- Required Skills
- EHR
Requirements
- 1–3 years of experience in a care coordinator, healthcare administration, or telehealth support role.
- Associate’s or Bachelor’s degree in Healthcare Administration, Public Health, or a related field preferred.
- Familiarity with EHR systems and telehealth platforms.
- Experience with scheduling software.
- Ability to perform basic troubleshooting of technical issues.
- Excellent verbal and written communication skills.
- Strong attention to detail and ability to multitask.
- Empathetic, patient-focused approach.
- Understanding of HIPAA and data privacy guidelines.
Responsibilities
- Coordinate and maintain provider schedules for video consultations.
- Monitor upcoming telehealth appointments and troubleshoot technical issues.
- Liaise with laboratory partners to manage test orders and results.
- Collaborate with pharmacy partners to facilitate prescriptions.
- Oversee and triage patient messages in digital platforms.
- Provide empathetic support to patients regarding appointments and labs.
- Educate patients on telehealth platform usage.
- Maintain accurate electronic health records (EHR).
- Ensure compliance with HIPAA and data privacy laws.
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