Care Coordinator
New
Remote (US/Canada)Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1–3 years
- Required Skills
- EHR
Requirements
- 1–3 years of experience in a care coordinator, healthcare administration, or telehealth support role
- Associate’s or Bachelor’s degree in Healthcare Administration, Public Health, or related field preferred
- Familiarity with EHR systems and telehealth platforms
- Excellent verbal and written communication skills
- Strong attention to detail and ability to manage multiple tasks
- Empathetic, patient-focused approach
- Understanding of healthcare regulations, specifically HIPAA and data privacy
Responsibilities
- Coordinate and maintain provider schedules for video consultations
- Monitor telehealth appointments and troubleshoot technical issues
- Liaise with laboratory partners to manage test orders and results
- Collaborate with pharmacies to facilitate prescriptions and refills
- Triage patient messages and escalate urgent inquiries
- Provide patient support regarding appointments and telehealth platform usage
- Maintain electronic health records (EHR) data integrity
- Ensure compliance with HIPAA and healthcare regulations
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