National Manager of Case Management Services
New
T
The Recovery VillageHealthcare
This role is remote based, with travel as needed to our facility locations nationwide.Full-TimeManager
SalaryAt least 75,000 USD per year
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Job Details
- Experience
- Minimum two years’ experience
- Required Skills
- Compliance
Requirements
- Bachelor’s or master’s degree in a health-related field, finance/accounting, or medical management preferred.
- Minimum high school diploma required.
- Minimum two years’ experience, preferred in medical, behavioral healthcare, or financial field.
Responsibilities
- Lead and oversee Financial Case Managers and Case Managers to ensure consistent, compliant financial counseling, discharge planning, and aftercare coordination.
- Ensure timely, accurate completion of discharge plans, aftercare appointments, documentation, and financial processes in compliance with regulations.
- Oversee Financial Case Management operations, including benefits verification, eligibility reviews, and addressing patient financial concerns.
- Drive 30%+ aftercare referrals to ARS IOP services.
- Lead weekly team meetings to review performance metrics, workflows, and quality indicators.
- Monitor departmental performance and compliance, identifying trends and implementing improvements.
- Collaborate with facility leadership, Site CEOs, Clinical Directors, and Revenue Cycle Management to align priorities.
- Serve as liaison with payors, community providers, and referral partners.
- Support and optimize Heather AI integration within workflows.
- Provide operational coverage, training, and support for case management functions onsite or remotely.
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