Bilingual Associate Account Manager

New
K
Keeper SecurityCybersecurity Software
Qualified candidates must permanently reside in the UK. This is a fully remote position for those residing in the UK.Full-TimeMiddle
Salary not disclosed
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Job Details

Languages
German, English
Experience
2+ years
Required Skills
CybersecuritySalesforceAccount ManagementTechnical supportSaaS

Requirements

  • 2+ years of experience within software or tech sales (with a focus on upselling and expansion)
  • Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
  • Must be bilingual, native German with English fluency (both verbal and written)
  • Experience working with and selling to Enterprise organisations, C-level Executives, IT and Cyber Security Executives
  • Working knowledge of Salesforce.com
  • Undergraduate degree preferred (BA/BS)
  • Experience working in IAM industry is a plus

Responsibilities

  • Carry a revenue quota to meet or exceed sales targets within assigned accounts
  • Communicate with German and English speaking customers, both verbally and in writing
  • Work with clients to negotiate contract renewals, cross-sells and upsells
  • Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
  • Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, and close deals
  • Resolve customer issues, alone and through collaboration with other Keeper Security teams
  • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication
  • Become a Keeper Security product expert for your customers
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