Client Success Specialist
New
ArgentinaFull-Time
Salary10,000 - 100,000 USD per year
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Job Details
- Languages
- English
- Required Skills
- Account ManagementTechnical supportAnalytical thinkingCustomer Success
Requirements
- Familiarity with LegalTech concepts
- Prior experience in customer success or similar role preferred
- Proficiency in drafting legal documents
- Exposure to working with diverse companies of varying sizes and industries
- Analytical thinking and proactive attitude
- Excellent written English communication skills
- Proficiency in modern web tools like Google Docs
- Highly organized with strong attention to detail
- Ability to adapt and multitask in a fast-paced environment
Responsibilities
- Receive and manage customer requests and account inquiries
- Ensure customer requests are handled quickly and correctly
- Support customers in setting up connections between source code management platforms
- Guide leads through the service offering via email and website chat
- Inspect provided information and draft reports
- Draft legal language and prepare agreements to fit client requirements
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