Tutor Operations and Support Assistant
L
Learner EducationEducation Technology
This position is open ONLY to candidates currently residing in Central or South America., Saturday and Sunday from 12 PM to 6 PM ET, and Monday evenings from 5 PM to 9 PM ET.Part-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Data entryCustomer supportGoogle WorkspaceSlack
Requirements
- Strong written and verbal English communication skills
- Excellent attention to detail and organizational skills
- Ability to communicate clearly and professionally with stakeholders
- Comfortable working independently in a fast-paced remote environment
- Ability to follow structured processes while adapting to change
- Comfortable learning and using tools such as Google Suite, Slack, and Workable
- Reliable computer or laptop
- High-speed internet
- Quiet and professional workspace
Responsibilities
- Review student needs and assist with matching students to appropriate tutors
- Coordinate and schedule trial sessions between students and tutors
- Track trial sessions and placement outcomes from start to finish
- Communicate with tutors via email and internal systems
- Support onboarding tasks such as profile setup and documentation tracking
- Assist with offboarding tasks including status updates and record maintenance
- Screen tutor applications using established guidelines
- Maintain accurate hiring and candidate records in Workable
- Assist with responding to tutor and student inquiries
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