Strategic Account Manager
New
A
AngiHome Services
Remote - United States; ideal candidate will permanently reside in one of the following states: Alabama, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, and Wisconsin., significant overlap with our ET and CT-based team; residency in these time zones is strongly preferredFull-TimeManager
Salary96,000 - 120,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Business DevelopmentData AnalysisSalesforceTableauAccount ManagementHubSpotLooker
Requirements
- 5+ years of experience in account management, customer success, strategic partnerships, or similar role
- Experience maintaining a significant book of business ($5M+ annually)
- Experience working with accounts that have a minimum spend of $100K
- Demonstrated ability to own outcomes with limited oversight
- Business development mentality with a track record in revenue-generating roles
- Highly analytical with experience in BI tools (e.g., Looker, Tableau) and CRM software (e.g., Salesforce, HubSpot)
- Strong verbal and written communication skills with comfort presenting to executives
- Proven ability to manage multiple strategic relationships simultaneously
- Comfort operating in ambiguous environments
- Bachelor's degree or equivalent experience
Responsibilities
- Manage a portfolio of Strategic Service Professional partners, serving as their primary point of contact
- Deliver revenue growth goals through a blend of retention and upselling activities.
- Build trusted relationships with partner leadership, providing consultative guidance
- Complete regular discovery with partners to understand challenges
- Lead regular business reviews presenting performance insights and strategic recommendations
- Collaborate on marketing strategies with partners
- Serve as the primary escalation point for partner issues
- Analyze partner performance metrics to identify trends and growth opportunities
- Forecast and track key account metrics
- Negotiate contracts and agreements
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