Senior Account Manager
New
United StatesFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Spanish, English
- Experience
- Minimum 7 years
- Required Skills
- Project ManagementAccount ManagementSaaS
Requirements
- Professional fluency in Spanish and English.
- Bachelor’s degree in Business Administration, Management, or related field.
- Minimum 7 years of progressive experience managing and growing strategic enterprise accounts within SaaS, technology, or customer-focused industries.
- Proven track record of consistently exceeding customer retention, renewal, and expansion targets.
- Strong executive communication, presentation, and stakeholder management skills.
- Experience engaging C-suite audiences.
- Demonstrated ability to build trusted client relationships.
- Experience developing and executing strategic account plans.
- Highly organized with strong project management and multitasking abilities.
- Ability to travel approximately 20–30% of the time.
Responsibilities
- Serve as the primary strategic contact for enterprise-level accounts, building strong executive and C-suite relationships.
- Develop and execute strategic account plans focused on customer retention, expansion, and growth.
- Collaborate with Sales, Customer Success, Product, and Marketing teams.
- Lead renewal and expansion activities, including contract negotiations and forecasting.
- Conduct executive-level Quarterly Business Reviews (QBRs).
- Identify opportunities for customer advocacy.
- Educate enterprise stakeholders on new features and use cases.
- Maintain accurate account health data and reporting.
View Full Description & ApplyYou'll be redirected to the employer's site
