Principal Product Designer, Devices

New
CanadaFull-TimePrincipal
Salary not disclosed
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Job Details

Experience
10+ years
Required Skills
IoTUI DesignProduct designCross-functional collaborationPrototyping

Requirements

  • 10+ years of experience in product design for consumer-facing digital products, ideally including IoT or hardware-connected ecosystems.
  • Strong portfolio demonstrating end-to-end UX/UI design across complex, multi-platform or hardware-software experiences.
  • Deep understanding of how physical product constraints influence digital experience design.
  • Experience designing across full device lifecycle journeys, including onboarding, setup, usage, and support flows.
  • Strong systems thinking with the ability to create scalable design frameworks across products and platforms.
  • Experience with rapid prototyping and iterative design approaches, with comfort in early-stage product exploration.
  • Familiarity with AI-enhanced design workflows and emerging technology-driven user experiences.
  • Strong communication and storytelling skills with the ability to influence cross-functional and executive stakeholders.
  • Experience collaborating in highly cross-functional environments involving product, engineering, and hardware teams.

Responsibilities

  • Lead the end-to-end product design for connected device experiences, including GPS trackers, pet devices, and emerging hardware products across mobile, web, and physical touchpoints.
  • Define user journeys across device lifecycle moments such as unboxing, onboarding, setup, daily usage, troubleshooting, and re-engagement.
  • Design scalable interaction models and UX frameworks that unify experiences across hardware and digital platforms.
  • Rapidly prototype and test early-stage concepts using modern design and AI-enabled tools to validate new product ideas.
  • Translate user insights and product strategy into clear, intuitive, and elegant design solutions.
  • Collaborate closely with product, engineering, hardware, research, and brand teams to influence product direction and execution.
  • Present design concepts, narratives, and strategic recommendations to senior stakeholders and leadership teams.
  • Mentor and guide other designers, contributing to a strong culture of craft, collaboration, and innovation.
  • Contribute to the evolution of design systems and patterns across the connected devices ecosystem.
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