Italian Customer Advisor
S
speakitCustomer Support
Work From Home (Mainland Portugal)Full-Time
Salary not disclosed
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Job Details
- Languages
- Italian, English
- Required Skills
- TroubleshootingTechnical supportCustomer support
Requirements
- High level of Italian (written and oral)
- Fluent in English (B2)
- Passion for entertainment and media enterprise
- Excellent communication skills
- Empathy, team spirit, and customer-oriented
- Familiarity with digital streaming services and devices
Responsibilities
- Assist viewers through phone and/or chat regarding different queries
- Provide account and application support to viewers namely with regard to software functionality
- Provide technical support and troubleshoot system configurations and network settings
- Provide accurate and real-time responses to the viewer’s inquiries.
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