Senior Technical Product Manager
New
United StatesFull-TimeSenior
Salary125,000 - 175,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- DevOpsSaaS
Requirements
- 5+ years of experience in SRE, DevOps, platform engineering, or reliability-focused product/program management in SaaS.
- Prior hands-on experience as a software engineer or in a deeply technical role.
- Strong understanding of site reliability principles, cloud infrastructure, database reliability, and container orchestration.
- Experience managing or closely partnering with SRE and DevOps teams.
- Analytical skills to use monitoring platforms, incident logs, and data tools to prioritize efforts.
- Experience leading incident reviews and high-visibility operational meetings.
- Deep understanding of software development lifecycles, release protocols, and incident response.
- B.S. or M.S. in computer science, software engineering, or a related technical field (or equivalent experience).
Responsibilities
- Directly manage and align the prioritization of DevOps, SRE, and DBRE infrastructure teams.
- Conduct ongoing risk assessments to prioritize platform hardening and reduce downtime.
- Define and track key reliability indicators like uptime, MTTR, and MTDT.
- Manage incident communication protocols and status updates.
- Bridge communication between SRE, Product, Engineering, and customer-facing teams.
- Evaluate and manage the reliability and observability tech stack.
- Establish reliability standards, runbooks, and operational patterns.
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