Invoca

πŸ‘₯ 201-500πŸ’° $83,000,000 Series F over 2 years agoDigital MarketingArtificial Intelligence (AI)AdvertisingAnalyticsTelecommunicationsπŸ’Ό Private Company
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Invoca is a leader in conversation intelligence AI, helping marketing, e-commerce, and contact center teams harness actionable insights from customer conversations. With integrations into major technology platforms, Invoca enhances digital interactions and drives revenue growth for top consumer brands. The company has raised $184M in funding from prominent venture capitalists.

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🧭 Full-Time

πŸ’Έ 105000.0 - 115000.0 USD per year

πŸ” AI and machine learning-powered Conversation Intelligence

  • 5+ years of on-quota, B2B SaaS experience in selling marketing tech and ad tech.
  • Prior experience in reseller or indirect sales.
  • Confident user of modern SaaS sales tech stack, including Salesforce and LinkedIn.
  • Skilled negotiator with senior management and C-suite executives.
  • Excellent written and verbal communication skills.
  • Bachelor's degree in Marketing or Business preferred.
  • Experience in a dynamic, high-accountability start-up environment.
  • Willingness for nationwide travel.

  • Work with reseller partners to drive adoption of the Invoca product and expand relationships.
  • Prospect, identify, develop, negotiate, and drive new revenue within partner accounts.
  • Organize internal and external teams to navigate complex sales cycles.
  • Develop a pipeline within targeted accounts to meet or exceed revenue targets.
  • Collaborate with Account Management and Customer Success teams to ensure product adoption.
  • Communicate Invoca's value proposition to partners and customers effectively.
  • Build and execute sales strategies and software demonstrations.
  • Maintain accurate and updated information in the CRM system.
  • Articulate differentiators in the business landscape.
  • Present effectively to partners and customers across various organizational levels.
Posted 16 days ago
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πŸ“ United States, Canada

🧭 Full-Time

πŸ’Έ 127000.0 - 165000.0 USD per year

πŸ” AI and machine learning-powered Conversation Intelligence

  • 5+ years of professional software development experience.
  • Experience with some of the primary technologies: Ruby on Rails, MySQL/PostgreSQL, and HTML/CSS/JavaScript.
  • Familiarity with queueing systems like Kafka/RabbitMQ.
  • Familiarity with NoSQL data stores (we use Redis).
  • Proficiency at removing roadblocks for complex tasks.
  • In-depth knowledge in one or more areas or features sets.
  • Awareness of industry best practices and trends.
  • Competence in several skills apart from pure coding, such as monitoring, performance optimization, integration testing, security, visual design and more.
  • Recognition as a very capable engineer.

  • Write high-quality code.
  • Operate independently on complex tasks.
  • Be a technical expert in an area or feature set.
  • Have end-to-end responsibility for projects of increasing complexity.
  • Identify and suggest areas of future work and back up suggestions with evidence.
  • Identify and mitigate risk in the development cycle, from ideation to delivery.
  • Keep leaders up-to-date on progress, blockers, and potential surprises.
  • Diagnose the root cause of problems for any service area owned by the team.
  • Communicate on production issues, write actionable tickets without prompting, and quickly fix or delegate them.
  • Use logic and reason to build cases for ideas, backed up by qualitative and quantitative evidence.

PostgreSQLSoftware DevelopmentHTMLCSSJavascriptKafkaMySQLRabbitmqRubyRuby on RailsRedisNosql

Posted 19 days ago
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πŸ“ United States, Canada

🧭 Full-Time

πŸ’Έ 117000 - 160000 USD per year

πŸ” AI and machine learning-powered Conversation Intelligence

  • At least 5 years of experience in SaaS B2B Product Management.
  • Comfortable working with a UX team to create intuitive user experiences.
  • Experience with enterprise customers, navigating complex systems and security standards.
  • Well versed in agile methodologies and experience in an agile environment.
  • Effective communication skills, both written and verbal, with clear structured thinking.
  • A combination of business acumen and technical aptitude.
  • Knowledge of APIs, webhooks, and SFTP/S3 data transfers; some JavaScript knowledge is a plus.
  • Deep familiarity with the marketing technology landscape.
  • Excellent organizational and analytical skills.
  • Skills in gathering detailed requirements, evaluating risks, and presenting to stakeholders.
  • Empathy towards individual customer needs while balancing broader priorities.

  • Help to define our integration strategy and craft your team’s roadmap, focusing on delivering high-value integrations.
  • Become an authority on Invoca integrations and tools, including webhooks, APIs, and data transfers.
  • Enhance Invoca’s integration tools for easy and scalable sharing of call and conversation data.
  • Engage directly with customers to understand their needs and gather feedback.
  • Prioritize stories and features, build consensus, and coordinate product development.
  • Facilitate communication with internal teams throughout the development process.
  • Work with UX Designers, Marketing, and Customer Success to ensure products meet customer needs.
  • Manage the relationship with Salesforce developer consultants regarding enhancements.
  • Monitor changes in the privacy landscape and keep the product compliant.
  • Manage beta testing and serve as the primary contact for integration issues.
  • Analyze data to identify trends and areas for improvement in integrations.
  • Develop training materials for internal teams on integration best practices.

AgileJavascriptProduct ManagementSalesforceProduct DevelopmentStrategyCommunication SkillsAnalytical SkillsAgile methodologies

Posted 28 days ago
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