Applyπ United States, Canada
π§ Full-Time
πΈ 117000 - 160000 USD per year
π AI and machine learning-powered Conversation Intelligence
- At least 5 years of experience in SaaS B2B Product Management.
- Comfortable working with a UX team to create intuitive user experiences.
- Experience with enterprise customers, navigating complex systems and security standards.
- Well versed in agile methodologies and experience in an agile environment.
- Effective communication skills, both written and verbal, with clear structured thinking.
- A combination of business acumen and technical aptitude.
- Knowledge of APIs, webhooks, and SFTP/S3 data transfers; some JavaScript knowledge is a plus.
- Deep familiarity with the marketing technology landscape.
- Excellent organizational and analytical skills.
- Skills in gathering detailed requirements, evaluating risks, and presenting to stakeholders.
- Empathy towards individual customer needs while balancing broader priorities.
- Help to define our integration strategy and craft your teamβs roadmap, focusing on delivering high-value integrations.
- Become an authority on Invoca integrations and tools, including webhooks, APIs, and data transfers.
- Enhance Invocaβs integration tools for easy and scalable sharing of call and conversation data.
- Engage directly with customers to understand their needs and gather feedback.
- Prioritize stories and features, build consensus, and coordinate product development.
- Facilitate communication with internal teams throughout the development process.
- Work with UX Designers, Marketing, and Customer Success to ensure products meet customer needs.
- Manage the relationship with Salesforce developer consultants regarding enhancements.
- Monitor changes in the privacy landscape and keep the product compliant.
- Manage beta testing and serve as the primary contact for integration issues.
- Analyze data to identify trends and areas for improvement in integrations.
- Develop training materials for internal teams on integration best practices.
AgileJavascriptProduct ManagementSalesforceProduct DevelopmentStrategyCommunication SkillsAnalytical SkillsAgile methodologies
Posted 28 days ago
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