Invoca

Invoca, the recognized leader in conversation intelligence AI for marketing, e-commerce, and contact center teams

201-500 employees
Founded 2008
$83M series f
Digital Marketing
Private Company

Open Positions2

Remote - US & CanadaFull-TimeSaaS PlatformPosted
  • Partner to define and drive the vision, strategy, and roadmap for core platform services.
  • Proactively identify and champion opportunities to reduce technical debt and improve platform scalability.
  • Partner with engineering leaders to define architectural direction and platform standards.
  • Collaborate with Product Managers to understand dependencies and drive cross-team alignment.
  • Translate platform strategy into clear, prioritized roadmaps, product briefs, epics, and user stories.
  • Define and track success metrics, including SLAs, performance benchmarks, and adoption rates.
  • Evaluate complex build vs. borrow vs. buy decisions and vendor integrations.
  • Ensure platform services are well-documented, discoverable, and user-friendly.
AWSGCPProduct Management+4 more
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About Invoca

Invoca is a leader in conversation intelligence AI, helping marketing, e-commerce, and contact center teams harness actionable insights from customer conversations. With integrations into major technology platforms, Invoca enhances digital interactions and drives revenue growth for top consumer brands. The company has raised $184M in funding from prominent venture capitalists.

Tech Stack

widgetsframeworkmobile