Invoca

Invoca, the recognized leader in conversation intelligence AI for marketing, e-commerce, and contact center teams

201-500 employees
Founded 2008
$83M series f
Digital Marketing
Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.

Open Positions11

Remote - US & Canada (see posting for locations)Full-TimeEnterprise SaaSPosted
  • Drive the end-to-end product strategy and roadmap for Invoca’s AI Platform.
  • Establish how AI agents execute in production, including orchestration and context handling.
  • Architect clear, durable platform contracts like APIs and configuration schemas.
  • Partner with AI engineering and data teams to translate agentic patterns into reliable systems.
  • Drive platform standardization through SDKs and shared components to accelerate internal adoption.
  • Define and enforce quality, safety, and governance mechanisms, including RBAC and auditability.
  • Shape the developer experience for building, testing, and operating AI agents.
  • Evaluate build vs. buy decisions for foundational AI infrastructure.
Product ManagementDistributed Systems
Showing 1 of 11 positions

About Invoca

Invoca is an AI-powered revenue execution platform. It transforms customer conversations into measurable growth. Your work directly helps major brands like AutoNation and Mayo Clinic. You will process call and text data, uncover insights, and automate actions. This drives better experiences, more conversions, and higher revenue for our clients. We have raised over $200 million across seven funding rounds. Our platform is essential for marketing, e-commerce, and contact center teams.

How We Work

Invoca operates with a remote-first philosophy since 2023. Our team members work across the U.S., Canada, and the U.K. We prioritize flexible hours and asynchronous collaboration. You will find a high-trust culture that values autonomy. Proactive communication is key to success here. Leadership empowers you to own your work and impact. We foster integrity, inclusion, and innovation in every project.

Engineering at Invoca

We are actively modernizing our platform from a monolith. We are moving towards a service-oriented architecture. This involves leveraging IaaS, PaaS, and SaaS solutions. Our strategy embraces Platform as a Service. You will solve complex challenges in distributed systems and cloud infrastructure. We value expertise in CI/CD, DevOps practices, and system reliability. Engineers build scalable, reliable, and reusable platform services. We are also exploring AI/ML infrastructure and data-intensive systems.

Why Join Us

  • Shape the future of our platform through a monolith to microservices transition.
  • Work with a high-impact team supporting major consumer brands like Verizon.
  • Contribute to a remote-first culture emphasizing autonomy and flexible work.
  • Impact engineering velocity and technical debt through strategic platform investments.
  • Benefit from continuous learning in AI, cloud infrastructure, and distributed systems.

Benefits & Perks

  • Flexible Paid Time Off to support work-life balance.
  • 16-20 U.S. paid holidays, including a winter break.
  • Comprehensive health benefits including medical, dental, vision, and fertility assistance.
  • 401(k) plan with a company match of up to 4%.
  • Stock options for all employees to share in company success.
  • Mental health support through our SpringHealth program.
  • Up to 12 weeks of 100% paid family and medical leave.
  • Wellness subsidy for gym memberships or fitness classes.
  • Home-office stipend for remote employees.

Tech Stack

widgetsmobileframework

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