CallMiner

CallMiner is a leading conversation intelligence company transforming how businesses understand and leverage customer interactions. Our AI-powered platform analyzes omnichannel data—from calls and emails to chats and social media—to deliver actionable insights at scale. We help organizations improve customer service, enhance agent performance, and drive revenue growth. This translates to better business decisions, informed by a deep understanding of customer needs and preferences. Our tech stack includes a robust blend of cloud technologies (Amazon, Amazon S3, Cloudflare CDN, Cloudflare Hosting, Microsoft) and development frameworks (Ruby on Rails), underpinned by a strong commitment to quality and innovation. We utilize modern infrastructure and best practices to ensure scalability, reliability, and security. Our engineering culture fosters collaboration and continuous improvement, offering challenges and growth opportunities for our technology professionals. At CallMiner, we value teamwork, ownership, success, and joy. This translates into a supportive, inclusive workplace where employees feel valued and empowered to make a significant impact. We've been recognized as a Top Place to Work by the Boston Globe, a testament to our dedication to fostering a positive and productive environment. Our team is comprised of highly skilled and passionate individuals, making us a dynamic and rewarding place to build your career. CallMiner is experiencing significant growth, backed by substantial funding, and our mission continues to drive us forward as we expand our global presence. We encourage innovative solutions and provide ample opportunity for professional development, further enhancing the rewarding nature of working at CallMiner.