Business Operations & HR Manager
New
100% remote work from anywhere in Latin America.Full-TimeManager
Salary4,000 - 5,000 USD per month
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Job Details
- Experience
- 4–5 years
- Required Skills
- Project ManagementOperations ManagementComplianceRecruitment
Requirements
- 4–5 years of experience in operations management, HR, or similar roles, preferably in financial, tax, or professional services environments.
- Strong experience managing recruitment, onboarding, and payroll processes.
- Solid understanding of HR administration, employee relations, and compliance monitoring.
- Experience implementing systems, tools, and process improvements in a growing organization.
- Ability to design workflows and document SOPs with a structured and scalable approach.
- Strong analytical and problem-solving skills with attention to operational detail and accuracy.
- Experience with HRIS platforms, payroll systems, and project management tools.
- Excellent communication skills for both employee interaction and leadership reporting.
- Strong judgment in handling employee conflicts and operational decisions independently.
- Tech-savvy mindset with adaptability to fast-changing environments.
Responsibilities
- Oversee daily business operations, monitoring team performance, productivity metrics, and capacity planning, while identifying inefficiencies and improvement opportunities.
- Manage end-to-end recruitment and onboarding processes, including job postings, screening, interviews, and full new hire integration.
- Serve as the primary HR point of contact, handling employee relations, disputes, HR documentation, and PTO tracking.
- Execute payroll processing accurately and ensure timely payments in coordination with internal systems.
- Monitor compliance with company policies and regulatory requirements, conducting regular audits and escalating issues when necessary.
- Implement and improve operational systems, tools, and software, including vendor coordination, setup, and team training.
- Design and maintain standard operating procedures (SOPs) to improve scalability and consistency across workflows.
- Support client operations by defining protocols for common cases and escalating complex issues with recommendations to leadership.
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