Senior Director of Product, Payment Platform & Experiences

New
United StatesFull-TimeDirector
Salary not disclosed
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Job Details

Experience
10+ years of product management experience, including 5+ years leading payments, fintech, or financial services products
Required Skills
Product ManagementCross-functional Team LeadershipCompliance

Requirements

  • 10+ years of product management experience, including 5+ years leading payments, fintech, or financial services products.
  • Deep expertise in payment systems, including processing, settlement, compliance, fraud prevention, and financial infrastructure.
  • Proven ability to define product vision and translate it into scalable, executable long-term roadmaps.
  • Strong track record of driving adoption and digitization in environments with behavioral or structural resistance to change.
  • Experience in B2B SaaS environments serving SMB to enterprise customers; exposure to professional services is a plus.
  • Strong cross-functional leadership skills with the ability to influence engineering, design, and executive stakeholders.
  • Experience building platform products and end-to-end user experiences in complex technical ecosystems.
  • Strong analytical mindset with ability to use data to inform product decisions and measure impact.
  • Excellent communication and storytelling skills to align stakeholders around complex product strategies.
  • Ability to operate effectively in fast-paced, high-growth environments.

Responsibilities

  • Own the end-to-end payments product strategy and multi-year roadmap across platform capabilities and customer-facing payment experiences.
  • Lead development of core payment infrastructure, including merchant onboarding, billing, invoicing, routing, settlement, and compliance systems.
  • Design and evolve scalable platform architecture supporting secure, reliable, and efficient money movement.
  • Drive adoption and optimization of payment workflows that improve conversion, reduce friction, and increase payment volume.
  • Partner with Engineering, Design, Compliance, Finance, Revenue Operations, and Customer Experience teams to deliver measurable business impact.
  • Ensure robust fraud prevention, risk management, and regulatory compliance across all payment products.
  • Translate strategic vision into incremental delivery plans aligned with business outcomes and customer needs.
  • Influence cross-functional stakeholders and executive leadership to align on priorities, trade-offs, and long-term direction.
  • Continuously improve product performance through data-driven iteration and experimentation.
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