AI Value Partner, Customer Analytics
New
C
CrestaAI, Contact Center
United States (Remote)Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1–3 years
- Required Skills
- PythonSQLData AnalysisNumpyTableauPandasLookerscikit-learn
Requirements
- 1–3 years of experience in a data-focused role or relevant academic experience
- Strong proficiency in SQL
- Proficiency in Python (Pandas, NumPy, scikit-learn)
- Solid understanding of statistics, hypothesis testing, and experimental design
- Experience building dashboards in tools such as Hex, Looker, Tableau, or similar
- Strong communication skills with non-technical stakeholders
- Comfort working in a fast-paced, cross-functional environment
Responsibilities
- Conduct exploratory data analysis (EDA) across conversational, operational, and performance datasets
- Translate ambiguous business questions into structured analytical problems
- Design and analyze A/B tests and quasi-experiments to measure impact
- Build and maintain dashboards tracking customer ROI
- Develop Python and SQL tools to improve repeatability and scalability
- Develop custom statistical or ML models (e.g., segmentation, predictive scoring)
- Translate analyses into clear business and financial narratives
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