Analyst II, Full Stack (Customer Servicing Analytics)
New
A
AffirmFinancial Technology
Remote USFull-TimeMiddle
Salary124,000 - 190,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- PythonSQLMachine LearningSnowflakeBigQueryDatabricksR
Requirements
- Bachelor's, Master's, or PhD in a quantitative field.
- 5+ years solving forecasting, planning, or related quantitative problems.
- Strong proficiency in SQL and Python or R.
- Hands-on experience with a modern cloud-native data platform (e.g., Databricks, Snowflake, BigQuery).
- Experience using AI/LLM tooling across the analytics workflow.
- Strong experience developing and validating statistical forecasting models.
- Disciplined approach to performance measurement and backtesting.
- Ability to independently structure ambiguous problems.
- Strong stakeholder management and communication skills.
- Experience with linear programming techniques (e.g., CPLEX, Gurobi) is a plus.
Responsibilities
- Build and maintain forecasting models (time series, regression, machine learning).
- Partner with stakeholders to frame planning and forecasting problems.
- Surface productivity and efficiency improvements using budget data.
- Present recommendations to leadership and drive decisions.
- Own planning and staffing for UK and new-geography launches.
- Manage demand forecasts for checkouts and app opens in UK, CA, and new geographies.
- Curate AI knowledge for Customer Operations.
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