Solutions Engineer

CanadaFull-TimeMiddle

Salary not disclosed

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Job Details

5+ years of experience in pre-sales engineering, solutions engineering, consulting, or a similar customer-facing technical role.
Strong understanding of Identity and Access Management (IAM) concepts including SSO, MFA, SAML, OAuth 2.0, OIDC, SCIM, and LDAP.
Solid knowledge of security principles such as Zero Trust architecture, encryption, authentication, and application security fundamentals.
Hands-on experience with cloud platforms such as AWS, Azure, or GCP.
Ability to communicate complex technical ideas clearly through presentations, demos, whiteboarding, and written materials.
Strong ability to engage with multiple stakeholder groups including developers, architects, IT leaders, and executives.
Experience in software development (frontend, backend, or mobile) is a strong plus.
Excellent communication, storytelling, and consultative selling skills.
Bachelor’s degree in Computer Science, Engineering, MIS, or a related field preferred.
Willingness to travel occasionally (10–25%).

Partner with sales teams to develop and execute account strategies that drive adoption of identity and access management solutions.
Conduct deep technical discovery sessions to understand customer environments, challenges, and security requirements.
Design, deliver, and support proof-of-concepts (POCs) for complex enterprise use cases.
Create and present technical demos, solution architectures, and best practices tailored to customer needs.
Translate complex technical concepts into clear business value for both technical and non-technical stakeholders.
Gather and communicate customer feedback to product, engineering, and marketing teams to influence product direction.
Support customers across the full lifecycle, from initial engagement through solution implementation guidance.

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