Presales Solution Architect
New
Based in North AmericaFull-TimeSenior
Salary110,000 - 150,000 USD per year
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Job Details
- Experience
- 7+ years of experience in information technology or application development, with 3+ years in a Technical Pre-Sales role and 3+ years in Amazon Connect and AWS
- Required Skills
- AWSCloud ComputingSalesforceGenerative AI
Requirements
- 3+ years of customer-facing experience designing complex solutions in a Technical Pre-Sales role
- 3+ years of expertise in Amazon Connect and AWS
- 7+ years of experience in information technology or application development
- Relevant AWS certifications or accreditations
- Critical thinking skills to articulate technical recommendations into business value
- Excellent communication skills with the ability to translate complex technical concepts
- Experience working with customers and partners
- Ability to travel up to 30% for customer and partner meetings
Responsibilities
- Be the subject matter expert in AWS and Amazon Connect-based solutions
- Integrate solutions across AWS and ISV platforms like Verint, Pega, and Salesforce
- Design innovative solutions based on customer requirements
- Lead technical discovery with customers during the sales cycle
- Deliver immersive demonstrations showcasing Cloud and AI for Customer Experience
- Work with Business Development on technical strategy and territory planning
- Develop presentations, proposals, and workshops
- Create Statements of Work and support RFP responses
- Build relationships with AWS and vendor Solution Architects
- Help customers expand to AWS services like EKS, Sagemaker, Bedrock, S3, and EC2
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