Chief of Staff
United States, Monday - Friday: 8:00 am - 5:00 pm (Pacific Time)ContractMiddle
Salary14,560 USD per year
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Job Details
- Languages
- English
- Experience
- 2+ years supporting e-commerce brands; 1+ year hands-on experience as a Shopify admin
- Required Skills
- Project ManagementShopifyOperations ManagementGoogle WorkspaceSlackNotion
Requirements
- 2+ years of experience supporting e-commerce brands.
- 1+ year of hands-on experience as a Shopify admin (orders/fulfillment/shipping).
- Proven experience with 3PL coordination, inventory tracking, and shipments.
- Strong proficiency with Google Workspace, Notion, and Slack.
- Excellent English communication skills.
- Ability to work Monday–Friday, 8am–5pm PST (40 hours/week).
- Reliable high-speed internet (min 40MBPS).
- Computer with at least 8GB RAM, Intel i5/AMD Ryzen 5 processor or better, plus a back-up computer.
- Noise-canceling headset and webcam.
- Quiet, dedicated workspace.
Responsibilities
- Manage 3PL relationships, inventory tracking, and shipment oversight.
- Monitor order flow, resolve operational bottlenecks, and maintain SLAs.
- Manage Brand Manager's calendar, meeting scheduling, and meeting follow-ups.
- Handle administrative documentation including supplier forms and insurance.
- Perform AP follow-up, manage POs and invoices, and conduct inventory reconciliations.
- Track initiatives and timelines in Notion; maintain organized file systems.
- Compile and report on operational KPIs.
- Manage social media engagement, product complaints, and CX insights.
- Coordinate UGC, content creation, and blog research.
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