Enterprise Solution Consultant
F
Five9Cloud Contact Center
United States (Remote)Full-TimeMiddle
Salary93,900 - 218,200 USD per year
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Job Details
- Required Skills
- Artificial IntelligenceSalesforceCRM
Requirements
- Strong customer and partner presence.
- Ability to explain complex technical concepts clearly to technical and non-technical audiences.
- Experience with solution consulting, technical sales, implementation, architecture, or partner enablement.
- Familiarity with contact center, telephony, CRM, cloud, AI, or integration technologies.
- Confidence delivering demos, presentations, training, and workshops.
- Strong collaboration, organization, and follow-through.
- Curiosity, ownership, and a practical builder mindset.
- Willingness to travel for partner, customer, and Five9 events.
Responsibilities
- Serve as a technical advisor for strategic partner-led sales opportunities.
- Lead discovery, demos, presentations, and technical workshops.
- Help partners and customers understand Five9 capabilities, integrations, AI, telephony, and CCaaS architecture.
- Support solution validation, proof-of-concepts, and implementation planning.
- Train and enable partners on Five9 products, features, best practices, and solution patterns.
- Create partner-facing enablement materials, demo flows, and technical guidance.
- Share partner and customer feedback with Product, Engineering, Marketing, Sales, and Services.
- Collaborate across Five9 teams to improve partner readiness and deal execution.
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