Enterprise Solution Consultant – Partner Solutions

This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office.Full-TimeMiddle
Salary93,900 - 218,200 USD per year
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Job Details

Required Skills
Artificial IntelligenceCloud ComputingSalesforceCRM

Requirements

  • Strong customer and partner presence.
  • Ability to explain complex technical concepts clearly to technical and non-technical audiences.
  • Experience with solution consulting, technical sales, implementation, architecture, or partner enablement.
  • Familiarity with contact center, telephony, CRM, cloud, AI, or integration technologies.
  • Confidence delivering demos, presentations, training, and workshops.
  • Strong collaboration, organization, and follow-through.
  • Curiosity, ownership, and a practical builder mindset.
  • Willingness to travel for partner, customer, and Five9 events.
  • Five9, CCaaS, telecom, or contact center experience.
  • Salesforce administration or CRM integration experience.
  • Google Cloud, AI, automation, or conversational AI exposure.
  • Zendesk or ServiceNow experience.
  • Implementation, configuration, or hands-on technical delivery experience.
  • BA/BS degree or equivalent work experience.

Responsibilities

  • Serve as a technical advisor for strategic partner-led sales opportunities.
  • Lead discovery, demos, presentations, and technical workshops.
  • Help partners and customers understand Five9 capabilities, integrations, AI, telephony, and CCaaS architecture.
  • Support solution validation, proof-of-concepts, and implementation planning.
  • Train and enable partners on Five9 products, features, best practices, and solution patterns.
  • Create partner-facing enablement materials, demo flows, and technical guidance.
  • Share partner and customer feedback with Product, Engineering, Marketing, Sales, and Services.
  • Collaborate across Five9 teams to improve partner readiness and deal execution.
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93,900 - 218,200 USD per year
Apply Now