Marketing Operations Manager
New
Mexico City, Mexico / ColombiaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- Minimum of ten years of relevant work experience in marketing operations and/or sales operations.
- Required Skills
- Project ManagementSalesforce
Requirements
- Bachelor’s degree in marketing, engineering, or related fields.
- Master’s degree preferred.
- Minimum of ten years of relevant work experience in marketing operations and/or sales operations.
- Experience with Salesforce and marketing automation tool is required.
- Experience in lead routing, BDR operations and partner MDF operations.
- Excellent verbal and written communication skills.
- Business partnering skills with stakeholders, within and outside Marketing.
- Self-directed and detail oriented.
- Excellent project management and organizational skills.
Responsibilities
- Supports reporting and operations for a growing BDR team.
- Act as system admin for BDR productivity tools.
- Provides day-to-day operational support to head of BDR teams, including monitoring and triaging leads follow up.
- Troubleshoots and diagnoses process and system issues that block timely lead follow up and BDR performance attribution.
- Document BDR business process, provides new hire BDR onboarding support and ongoing enablement and training to BDRs.
- Performs BDR performance KPI reporting for weekly, quarterly business reviews and annual target setting.
- Owns MDF leads processing, SFDC campaign bulk creation for attribution.
- Partner with Partner marketing team, Marketing Automation and IT to optimize process for and automate MDF lead processing.
- Collaborates with partner marketing leader to develop MDF measurement framework and actionable insights for MDF Investment ROI.
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