Operations Manager
New
Philippines | LATAM | South Africa | EMEA | Anywhere Remote, No fixed timezone overlap requiredFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 3–6+ years
- Required Skills
- Project ManagementShopifyMicrosoft ExcelGoogle Sheets
Requirements
- 3–6+ years of experience in e-commerce operations, supply chain operations, or DTC Shopify environments.
- Strong experience managing global 3PL providers and multi-warehouse fulfillment operations.
- Proven inventory forecasting and replenishment planning experience.
- Advanced Excel and Google Sheets proficiency.
- Experience managing vendors, suppliers, and production timelines simultaneously.
- Startup or high-growth DTC experience with strong adaptability and ownership.
- Exceptional organizational and project management skills.
- Strong written and verbal English communication skills.
- Ability to work independently in fast-paced, ambiguous environments.
- Proactive problem-solving mindset with strong attention to detail.
Responsibilities
- Manage day-to-day relationships with global 3PL providers across US, EU, UK, and AUS markets.
- Lead recurring operational syncs with fulfillment partners to ensure SLA performance remains on track.
- Create and submit Warehouse Receiving Orders (WROs) and monitor inbound inventory workflows.
- Conduct daily order-health checks and resolve shipping, fulfillment, and inventory exceptions.
- Build and maintain demand forecasting models across all SKUs and product variants.
- Monitor inventory levels across multiple warehouses and proactively rebalance stock.
- Coordinate production schedules with launch timelines and replenishment needs.
- Own operational execution for all new product launches from PO to go-live.
- Track supplier and vendor invoices while ensuring timely approvals and payments.
- Maintain Shopify operational workflows including product management and bulk updates.
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