Medical Virtual Assistant
New
W
Winning AssistantsHealthcare
Philippines, 8:00 AM – 5:00 PM EDTFull-TimeMiddle
Salary5 - 6 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- Atleast 1 year
- Required Skills
- EHR
Requirements
- 1+ year in healthcare administration, medical office support, or clinical call handling
- Experience in a gastroenterology clinic or similar specialty preferred
- Proficiency in English (speaking and writing)
- Experience with Electronic Health Record (EHR) systems
- Ability to manage multiple tasks in a fast-paced environment
- Strong attention to detail
- Proficiency with iPhone, Microsoft Teams, and EHR tools
- Reliable laptop/desktop with 10 Mbps internet minimum
- Quiet, professional workspace
- Background check/clearance (NBI or Local Police)
Responsibilities
- Convert referrals into scheduled appointments
- Manage high-volume inbound patient clinical support calls
- Coordinate diagnostic orders with medical facilities
- Communicate test results to patients
- Review medication records and coordinate with pharmacies
- Triage patient symptoms and escalate urgent concerns
- Manage voicemail follow-ups and patient messaging
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